I was then directed from the Cci representative as to the actions needed to cancel. I had the same experience with CCIHotel as others posting here. In the process of disputing the excessive charge! CCI Hotel Reservations reviews & complaints I am contacting my bank & reporting that this is a fraud. thinking I was talking to the hotel I made a reservation for a four night stay. You can try to call them and never talk to a live person and if you do get a live person, they have trouble speaking English. I booked 3 rooms last summer with CCI Hotel Reservations. Plus they took and additional $120.05 out of my account plus $106.23 that had paid for the room. Even with taxes that should only be about $116. Barbara TIETJE, Cleveland, Ohio. Note, there may be applicable hotel charges if canceled past the cancellation deadline. Here's the kicker: you don't even have a hotel room to begin with and then banks often won't honor it as fraud. If you dont recognize the charge, you can email Get a Room at [email protected] or call the company at 1-800-468-3578. HOWEVER: received my VISA charge from a company called CCI hotel reservations for a total of $497. Also be sure you have your R# for the reservation or they refuse to talk to you. I like your comment Be careful when you book a room online. Thats wise advice. I thought I was calling the hotel directly but unknowingly was redirected to a third party, CCI reservation. Bravo Sierra. So many things to watch out for. I left the hotel but, stupidly, I did not ask for a written statement. At Lago Mar. First seen on January 6, 2018, I charged my credit card i then got to the hotel and found out they only take dogs and that cats a dirty so they cannot accept them. This is fraud plain and simple and they should be shut down - Of course, I thought I was calling the hotel direct - they have it rigged so it looks that way. Do not use any 3rd party that wants to charge you up front for room, incidentals, fees, or taxes, without being able to pay in person at check in. Immediately I got an alert on my phone for several charges. The correct process would be to take a split second of extra time and type www.hilton.com into your browser. BEWARE, they may steal your money also and you cannot get them to give your money back! The site said the charge would be $102 rate and that turned into a $160 charge. Booked a room with Bookings.com in Tallahassee, FL. By the way, the $521.80 charge was 49% of the actual hotel bill of $1,101.99. It wouldn't go through online, so I had to call direct to book, still thinking it was the actual Hilton. CCI Hotel Reservations | Better Business Bureau Profile Hotel Booking Scam - WARNING: Do not use guestreservations.com Ref. estory Send email : Nov 29, 2018 . Reservation Counter, LLC | Better Business Bureau Profile I thought I was making a reservation at a Best Western Hotel, but apparently it was through a site posting as Best Western. Thursday September 22. I made reservations for a hotel room with what I thought was the hotel, but it was instead with this CCI Hotel Res 800-468-3578 on the 13th of April. Fees and taxes for the room rate will be included on the final pricing and on the confirmation e-mail. You cannot get through to them via phone calls or emails. Did you book that from a Tripadvisor page? [protected] was listed. Cancelled the reservation at CCI and was then informed I would be refunded 1/2 of the original fee which was $438.24. Inadvertently checked the box "accepting terms and conditions" - cc company says their hands are tied. My credit card charge says CCIHOTEL 800-468-3578. BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! Plan your next IHG hotel stay, change or cancel a reservation, book a meeting or group stay and explore popular destinations and search by interest. BBB Scam Alert: Sleep easier by protecting yourself against hotel scams I made reservations for a pet friendly room at the Econolodge in Morehead City NC. I booked two rooms. How were you redirected and from where? So now I'm caught in a catch 22. It was a charge for the same hotel on the same dates that I paid in person on checkout directly to the hotel! The Internet is loaded with hundreds of customer complaints about these two businesses and a class-action lawsuit was filed against them in 2020. "It's non-refundable." I got an email from the hotel asking CCI to refund us in full & sent it to their customer care email. Cci*hotel Reservation I was convinced that I was talking to the front desk and made the reservation under that premise, the rate was $93.00 but when I checked into the hotel front desk clerk told me that I had made the reservation via Priceline and not the front desk, this is when I realized I have been scammed. CCI sent me a copy of their receipt. I have also determined I will never book with the Hampton Inn again due to them accepting payment from this 3rd party scam. Total Price $140.90 Looked up a hotel on line. Why does it take me away from speaking directly with the hotel and also charge me over $100 more for my three day stay than what the charge was from the hotel for the same room? I only realized it at the conclusion of my travel when I tried to get an itemized invoice from the Hilton and was told at the desk I did not book through them to my surprise. I drove to the address and it was a hospital I called the hotel and was informed that they were near San Diego, Ca. When I found out about it I called CCi hotel reservation [protected], after 30 min of arguing and unable to talk to a manager "they are in a meeting", they offered me $15 refund instead of the $61.36 It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation).

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